CONTACT CENTER

 

All-In-One Communication

Platform

The variety of communication channels customers use is

overwhelming: email, telephone, social media, instant messenger,

web forms, live chats – it’s easier to get in touch but harder to sustain

relationships. When you’re drowning in the barrage of messages

coming from different sources, Bitrix24 will help you stay calm, sort

through the clutter, remain informed and build deep personal connections.

Bitrix24 Features

CRM Web Forms

Integration with Social Networks

IVR

Phone Call Recording

Email Server

Mobile App

Live Chat

Built-in Telephony

Queueing and Routing

HD Video Conferencing

Bots and AI support

«Bitrix24 is a collaborative suite that connects CRM, instant messaging, collaboration, and task management into one package.»

Business Insider

Benefits of Bitrix24

All conversations in a single place

Keep it casual and converse in social media and messengers

Save and retrieve all data with ease

Connect with customers through their preferred channel

Collect customer data in CRM web forms

Create instant connections in website live chats

See why 4 million
companies rely
on Bitrix24.