Bitrix24: Your Omni-

Channel to Superior Client Support

It’s time to say goodbye to wait times. Bitrix24’s Customer Contact

Center puts the customer first, allowing you to stay focused on what

truly matters. Answer questions and solve problems in real time,

through all channels, and across different devices.

Bitrix24 Features

Customer Contact Center

CRM Web Forms

Knowledge Management


Queueing and Routing

File Sharing & Drive

Integration with Social Networks

Bots and AI

Instant messenger


Live Chat

Workflow Automation

«Bitrix24 is a collaborative suite that connects CRM, instant messaging, collaboration, and task management into one package.»


Benefits of Bitrix24

Never again ask your customers to hold

Get the entire history of client interactions at a single glance

Queue and route intelligently

Don't know all the answers? Find them with one click

Reduce tickets and provide real-time solutions

Delight prospects across all channels

Delegate chit-chat to virtual assistants

Support your clients whenever they need it, wherever they are

See why 4 million
companies rely
on Bitrix24.