Pricing plans

There is a free plan. it has 12 users, 5 GB online storage & 100% free to use. for register click here. The rest of plans follows as below :

  • Euro 69 Per Mounth
    • Plus Plan
      • 24 users
      • 24 GB online storage
      • 10% discount
  • Euro 99 Per Mounth
    • Business Plan
      • 50 users
      • 100 GB online sotrage
      • 10% discount
  • Euro 199 Per Mounth
    • Professional Plan
      • Unlimited users
      • Unlimited online storage
      • 10% discount

Full featured CRM for €69/mo

Get access to all advanced Bitrix24 CRM features for up to 6 users on a budget

Learn More

If you represent a non-profit organization or an educational institution, your company may be eligible for a discount. Find out more information on the Discounts & Special Offers page.

Features

Communications

Users

  • Business tools users

  • Admins

  • Shared menu

Plus

  • 24
  • 2
  • g

Standard

  • 50
  • 5
  • g

Professional

  • Unlimited
  • Unlimited
  • g

Activity Stream

  • Video announcements

  • Collaborate by email

  • Polls

  • Appreciation badges

Plus

  • g
  • g
  • g
  • g

Standard

  • g
  • g
  • g
  • g

Professional

  • g
  • g
  • g
  • g

Chat

  • audio and video calls

  • Group chats (public and private)

Plus

  • g
  • g

Standard

  • g
  • g

Professional

  • g
  • g

Drive

  • Online storage

  • Personal/Group/Company drives

  • Cross device synchronization

  • One Drive - Google Drive - Dropbox - Box integrations

  • Online editing in GoogleDocs - MS Office Online

  • Local editing (MS Office - OpenOffice - LibreOffice)

  • In text search

  • Access rights

  • Public file sharing

  • Public folder sharing

  • Restrict public sharing

  • Document lock

  • Version history

Plus

  • 24 GB
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • -
  • -
  • Unlimited

Standard

  • 100 GB
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • Unlimited

Professional

  • Unlimited
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • Unlimited

Calendars

  • Personal/Group/Shared calendars

  • Event planner

  • Sync with external calendars

Plus

  • g
  • g
  • g

Standard

  • g
  • g
  • g

Professional

  • g
  • g
  • g

Workgroups

  • Public and private groups

  • Projects

  • Groups with external users

Plus

  • g
  • g
  • -

Standard

  • g
  • g
  • Unlimited

Professional

  • g
  • g
  • Unlimited

Worktime and reports

  • Absense chart

  • Worktime tracking

  • Work reports

  • Meetings and briefings

Plus

  • -
  • -
  • -
  • -

Standard

  • g
  • -
  • -
  • -

Professional

  • g
  • g
  • g
  • g

Company portal

  • Company structure

  • Employee directory

Plus

  • g
  • g

Standard

  • g
  • g

Professional

  • g
  • g

Workflows

  • Activity stream workflows

  • Business Process designer

  • Records management

Plus

  • -
  • -
  • -

Standard

  • g
  • g
  • -

Professional

  • g
  • g
  • Unlimited

Tasks and Projects

Task & Projects

  • Kanban

  • Planner

  • Gantt chart (timeline)

  • Projects

  • Notifications

  • Checklists

  • Reminders

  • Delegating

  • Task time tracking

  • Task templates

  • Email to task

  • Task to email

  • Rate task

  • Task control

  • Report builder

  • CRM - workflow - calendar - drive integration

  • Limit task planning to workday/workhours

  • Task dependencies

  • Custom fields in tasks

  • Template sharing

  • Trash bin

  • Restore deleted tasks

Plus

  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • Unlimited
  • -
  • g
  • g
  • g

Standard

  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • Unlimited
  • g
  • g
  • g
  • g

Professional

  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • Unlimited
  • g
  • g
  • g
  • g

CRM

CRM

  • Leads - Contacts - Companies - Deals

  • Data Import/Export (CSV)

  • Migration from other CRM

  • Kanban in CRM

  • Sales target

  • History

  • Mobile CRM

Plus

  • Unlimited
  • g
  • g
  • -
  • g
  • g
  • g

Standard

  • Unlimited
  • g
  • g
  • g
  • g
  • g
  • g

Professional

  • Unlimited
  • g
  • g
  • g
  • g
  • g
  • g

CRM slider panel

  • CRM timeline

  • Custom fields in CRM

  • Custom sections in CRM

  • Google Maps

  • Observers

Plus

  • g
  • g
  • g
  • g
  • g

Standard

  • g
  • g
  • g
  • g
  • g

Professional

  • g
  • g
  • g
  • g
  • g

Multichannel CRM

  • Telephony

  • Email

  • Social networks and messengers

  • Website live chat

  • Website forms

  • Callback form

  • Card scanner

  • Import emails to CRM

  • Other channels via RestAPI

Plus

  • g
  • g
  • g
  • g
  • g
  • g
  • 24/mo
  • last 3 days
  • g

Standard

  • g
  • g
  • g
  • g
  • g
  • g
  • 50/mo
  • last 3 days
  • g

Professional

  • g
  • g
  • g
  • g
  • g
  • g
  • Unlimited
  • Unlimited
  • g

Client management

  • Contacts

  • Companies

  • Custom contact - company type

  • Custom industries

  • 360 degree view

  • Contact import - export

  • Duplicate control

Plus

  • g
  • g
  • g
  • g
  • g
  • g
  • g

Standard

  • g
  • g
  • g
  • g
  • g
  • g
  • g

Professional

  • g
  • g
  • g
  • g
  • g
  • g
  • g

Deals

  • Pipelines

  • Change pipeline

  • Recurring deals

  • Custom pipeline stages

  • Custom deal types

  • Convert deal to quote or invoice

  • Resource booking

  • Repeat deals and leads

  • Document builder

Plus

  • 1
  • -
  • -
  • g
  • g
  • g
  • 12
  • -
  • g

Standard

  • 10
  • g
  • g
  • g
  • g
  • g
  • 12
  • g
  • g

Professional

  • Unlimited
  • g
  • g
  • g
  • g
  • g
  • Unlimited
  • g
  • g

Invoices and online payments

  • Custom invoice statuses

  • Recurring invoices

  • Online invoices

  • PDF invoices

  • Email invoices

  • Invoice templates

Plus

  • g
  • -
  • g
  • g
  • g
  • g

Standard

  • g
  • g
  • g
  • g
  • g
  • g

Professional

  • g
  • g
  • g
  • g
  • g
  • g

Quotes

  • Custom quote statuses

  • Convert quote to invoice or deal

  • Quote template

Plus

  • g
  • g
  • g

Standard

  • g
  • g
  • g

Professional

  • g
  • g
  • g

CRM activities

  • Tasks

  • Emails

  • Meetings

  • Calls

  • Call lists

  • Conversation recording

Plus

  • g
  • g
  • g
  • g
  • g
  • g

Standard

  • g
  • g
  • g
  • g
  • g
  • g

Professional

  • g
  • g
  • g
  • g
  • g
  • g

CRM communications

  • Inbound/outbound emails from CRM

  • inbound/outbound calls from CRM

  • Inbound/outbound messaging from CRM

  • Inbound/outbound SMS texting from CRM

Plus

  • g
  • g
  • g
  • g

Standard

  • g
  • g
  • g
  • g

Professional

  • g
  • g
  • g
  • g

Product catalog

  • Taxes

  • Currencies

  • Product properties

  • Measurement

Plus

  • g
  • g
  • g
  • g

Standard

  • g
  • g
  • g
  • g

Professional

  • g
  • g
  • g
  • g

CRM website forms and chat widget

  • Active website forms

  • Public form/chat page

  • Website widget

  • Remove ``Powered by Bitrix24`` branding

Plus

  • Unlimited
  • g
  • g
  • g

Standard

  • Unlimited
  • g
  • g
  • g

Professional

  • Unlimited
  • g
  • g
  • g

CRM Automation

  • Triggers

  • Rules for leads

  • Rules for deals

  • Webhooks

  • Custom rules

  • Business Process designer

Plus

  • g
  • g
  • -
  • g
  • -
  • -

Standard

  • g
  • g
  • g
  • g
  • g
  • g

Professional

  • g
  • g
  • g
  • g
  • g
  • g

Reports

  • Preconfigured reports

  • Custom report builder

Plus

  • g
  • g

Standard

  • g
  • g

Professional

  • g
  • g

CRM Access rights

  • Role based access rights

  • CRM access log

Plus

  • g
  • g

Standard

  • g
  • g

Professional

  • g
  • g

Marketing

  • Bulk emails

  • Bulk SMS

  • Voice broadcasting

  • Bulk messaging (Open channels)

  • Retargeting in Ad Networks

  • Rest API

Plus

  • 15000/mo
  • g
  • g
  • g
  • g
  • g

Standard

  • 50000/mo
  • g
  • g
  • g
  • g
  • g

Professional

  • 1000000/mo
  • g
  • g
  • g
  • g
  • g

Integrated telephony

  • Phone number rental limit

  • Display own number in caller ID.

  • Connect PBX via Rest API

  • Connect PBX via SIP-connector

  • Inbound/Outbound lines

  • Call routing

  • Call transfer

  • VoIP phone sets

  • Call intercepts

  • Internal extensions

  • Workhour settings

  • Voicemail and greetings

  • Call recording

  • Telephony access rights

  • Automatic dialer

  • IVR (voice menu)

  • Call quality evaluation

  • Queue groups

  • Queue group size

  • Call to all distribution mode

  • Call source tracking

Plus

  • 3 numbers
  • g
  • g
  • 49€/mo
  • Unlimited
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • Unlimited
  • -
  • g
  • -
  • g
  • Unlimited
  • Unlimited
  • g
  • g

Standard

  • Unlimited
  • g
  • g
  • 49€/mo
  • Unlimited
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • Unlimited
  • g
  • g
  • 2 levels
  • g
  • Unlimited
  • Unlimited
  • g
  • g

Professional

  • Unlimited
  • g
  • g
  • 49€/mo
  • Unlimited
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • Unlimited
  • g
  • g
  • Unlimited
  • g
  • Unlimited
  • Unlimited
  • g
  • g

Additional CRM features

  • Extended duplicate search

Plus

  • g

Standard

  • g

Professional

  • g

Open channels

Open channels

  • Channels

  • Social networks and mobile messengers

  • Save to CRM

  • Routing

  • Workhour settings

  • Conversation transfer between employees

  • Conversation transfer between channels

  • Greetings and automatic replies

  • Contact information capture

  • Canned replies

  • Website chat

  • Route chat to all distribution mode

  • Client conversation rating

  • Supervisor conversation rating

  • Open channel access rights

Plus

  • 2
  • g
  • unlimited
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • 2
  • g
  • g
  • -
  • -

Standard

  • unlimited
  • g
  • unlimited
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • unlimited
  • g
  • g
  • g
  • g

Professional

  • unlimited
  • g
  • unlimited
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • unlimited
  • g
  • g
  • g
  • g

Webmail

  • 2 way email sync

  • Inboxes per user

  • Shared inboxes

  • Email import limit

  • Email to task

  • Email to CRM

Plus

  • g
  • 2
  • 3 inboxes
  • last 7 days
  • g
  • g

Standard

  • g
  • 5
  • Unlimited
  • last 30 days
  • g
  • g

Professional

  • g
  • 10
  • unlimited
  • unlimited
  • g
  • g

Sites and landing pages

Sites and landing pages

  • Online storage

  • Sites

  • Web pages

  • Use own domain name

  • Site templates

  • Copy web pages

  • Google Analytics

  • Google Maps

  • CRM website forms

  • Live chat widget

  • Callback request form

  • Remove ``Powered by Bitrix24`` branding

Plus

  • 24 GB
  • 5
  • unlimited
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g

Standard

  • 10 GB
  • 10
  • unlimited
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g

Professional

  • unlimited
  • unlimited
  • unlimited
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g

Account settings

  • Two factor authorization (OTP)

  • Restrict access by IP address

  • Add your own logo

Plus

  • g
  • -
  • -

Standard

  • g
  • g
  • g

Professional

  • g
  • g
  • g

Online Store

Online Store

  • Stores

  • Orders

  • Products

  • Revenue

  • Transaction processing

  • SKU

  • Sets and bundles

  • Variable prices

  • Discount templates

  • Discount builder

  • Coupons

  • Cumulative discounts

  • Automation rules

  • Payment processing

  • Shipping costs calculator

  • Stock management

  • Inventory management (documents)

  • External marketplaces

Plus

  • 1
  • Unlimited
  • 1000
  • Unlimited
  • 0%
  • g
  • -
  • -
  • g
  • -
  • g
  • -
  • -
  • g
  • g
  • g
  • -
  • -

Standard

  • 10
  • Unlimited
  • 5000
  • Unlimited
  • 0%
  • g
  • -
  • -
  • g
  • g
  • g
  • -
  • g
  • g
  • g
  • g
  • -
  • g

Professional

  • 10
  • Unlimited
  • 5000
  • Unlimited
  • 0%
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g

Miscellaneous

Miscellaneous

  • Backup restore

  • Disable OTP for admin

  • Move Bitrix24 account to another zone

  • Custom account URL (own domain name)

Plus

  • -
  • g
  • g
  • -

Standard

  • g
  • g
  • g
  • -

Professional

  • g
  • g
  • g
  • g

There is a free plan. for register click here. The rest of plans follows as below :

  • Bitrix24.CRM €1,490 annual
  • Business €2,990 annual
      • for 50 users
      • Price for 50 users
      • €4,990 for 100 users
      • €8,990 for 250 users
      • €14,990 for 500 users
  • Enterprise €24,990 annual
      • for 1000 Users
      • Price for 1000 Users
      • €44,990 for 5000 Users
      • €59,990 for UNL Users

Edition Upgrades

If you represent a non-profit organization or an educational institution, your company may be eligible for a discount. Find out more information on the Discounts & Special Offers page

Features

Advantages

Advantages

  • CMS and source code

  • External users

  • Helpdesk & ticketing

  • eLearning and knowledge management

  • Web-cluster

  • Active Directory - SSO - NTLM

  • Multiple divisions

Plus

  • g
  • -
  • -
  • -
  • -
  • -
  • -

Standard

  • g
  • g
  • g
  • g
  • -
  • g
  • -

Professional

  • g
  • g
  • g
  • g
  • g
  • g
  • g

Communications

Activity Stream

  • Video announcements

  • Collaborate by email

  • Polls

  • Appreciation badges

Bitrix24.CRM

  • g
  • g
  • g
  • g

Business

  • g
  • g
  • g
  • g

Enterprise

  • g
  • g
  • g
  • g

Chat

  • audio and video calls

  • Group chats (public and private)

Bitrix24.CRM

  • g
  • g

Business

  • g
  • g

Enterprise

  • g
  • g

Drive

  • Personal/Group/Company drives

  • Cross device synchronization

  • One Drive - Google Drive - Dropbox - Box integrations

  • Online editing in GoogleDocs - MS Office Online

  • Local editing (MS Office - OpenOffice - LibreOffice)

  • In text search

  • Access rights

  • Public file sharing

  • Public folder sharing

  • Restrict public sharing

  • Document lock

  • Version history

Bitrix24.CRM

  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • -
  • -
  • Unlimited

Business

  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • Unlimited

Enterprise

  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • Unlimited

Calendars

  • Personal/Group/Shared calendars

  • Event planner

  • Sync with external calendars

Bitrix24.CRM

  • g
  • g
  • g

Business

  • g
  • g
  • g

Enterprise

  • g
  • g
  • g

Workgroups

  • Public and private groups

  • Projects

  • Groups with external users

Bitrix24.CRM

  • g
  • g
  • g

Business

  • g
  • g
  • g

Enterprise

  • g
  • g
  • g

Worktime and reports

  • Absense chart

  • Worktime tracking

  • Work reports

  • Meetings and briefings

Bitrix24.CRM

  • g
  • g
  • g
  • g

Business

  • g
  • g
  • g
  • g

Enterprise

  • g
  • g
  • g
  • g

Company portal

  • Company structure

  • Employee directory

Bitrix24.CRM

  • g
  • g

Business

  • g
  • g

Enterprise

  • g
  • g

Workflows

  • Activity stream workflows

  • Business Process designer

  • Records management

Bitrix24.CRM

  • g
  • g
  • g

Business

  • g
  • g
  • g

Enterprise

  • g
  • g
  • g

Tasks and Projects

Task & Projects

  • Kanban

  • Planner

  • Gantt chart (timeline)

  • Projects

  • Notifications

  • Checklists

  • Reminders

  • Delegating

  • Task time tracking

  • Task templates

  • Email to task

  • Task to email

  • Rate task

  • Task control

  • Report builder

  • CRM - workflow - calendar - drive integration

  • Limit task planning to workday/workhours

  • Task dependencies

  • Custom fields in tasks

  • Template sharing

  • Trash bin

  • Restore deleted tasks

Bitrix24.CRM

  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g

Business

  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g

Enterprise

  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g

CRM

CRM

  • Leads - Contacts - Companies - Deals

  • Data Import/Export (CSV)

  • Migration from other CRM

  • Kanban in CRM

  • Sales target

  • History

  • Mobile CRM

Bitrix24.CRM

  • g
  • g
  • g
  • g
  • g
  • g
  • g

Business

  • g
  • g
  • g
  • g
  • g
  • g
  • g

Enterprise

  • g
  • g
  • g
  • g
  • g
  • g
  • g

CRM slider panel

  • CRM timeline

  • Custom fields in CRM

  • Custom sections in CRM

  • Google Maps

  • Observers

Bitrix24.CRM

  • g
  • g
  • g
  • g
  • g

Business

  • g
  • g
  • g
  • g
  • g

Enterprise

  • g
  • g
  • g
  • g
  • g

Multichannel CRM

  • Telephony

  • Email

  • Social networks and messengers

  • Website live chat

  • Website forms

  • Chat to CRM

  • Import emails to CRM

  • Other channels via RestAPI

Bitrix24.CRM

  • g
  • g
  • g
  • g
  • g
  • Unlimited
  • Unlimited
  • g

Business

  • g
  • g
  • g
  • g
  • g
  • Unlimited
  • Unlimited
  • g

Enterprise

  • g
  • g
  • g
  • g
  • g
  • Unlimited
  • Unlimited
  • g

Client management

  • Contacts

  • Companies

  • Custom contact - company type

  • Custom industries

  • 360 degree view

  • Contact import - export

  • Duplicate control

Bitrix24.CRM

  • g
  • g
  • g
  • g
  • g
  • g
  • g

Business

  • g
  • g
  • g
  • g
  • g
  • g
  • g

Enterprise

  • g
  • g
  • g
  • g
  • g
  • g
  • g

Deals

  • Pipelines

  • Change pipeline

  • Recurring deals

  • Custom pipeline stages

  • Custom deal types

  • Convert deal to quote or invoice

  • Resource booking

  • Repeat deals and leads

  • Document builder

Bitrix24.CRM

  • Unlimited
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g

Business

  • Unlimited
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g

Enterprise

  • Unlimited
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g

Invoices and online payments

  • Custom invoice statuses

  • Recurring invoices

  • Online invoices

  • PDF invoices

  • Email invoices

  • Invoice templates

Bitrix24.CRM

  • g
  • g
  • g
  • g
  • g
  • g

Business

  • g
  • g
  • g
  • g
  • g
  • g

Enterprise

  • g
  • g
  • g
  • g
  • g
  • g

Quotes

  • Custom quote statuses

  • Convert quote to invoice or deal

  • Quote template

Bitrix24.CRM

  • g
  • g
  • g

Business

  • g
  • g
  • g

Enterprise

  • g
  • g
  • g

CRM activities

  • Tasks

  • Emails

  • Meetings

  • Calls

  • Call lists

  • Conversation recording

Bitrix24.CRM

  • g
  • g
  • g
  • g
  • g
  • g

Business

  • g
  • g
  • g
  • g
  • g
  • g

Enterprise

  • g
  • g
  • g
  • g
  • g
  • g

CRM communications

  • Inbound/outbound emails from CRM

  • inbound/outbound calls from CRM

  • Inbound/outbound messaging from CRM

  • Inbound/outbound SMS texting from CRM

Bitrix24.CRM

  • g
  • g
  • g
  • g

Business

  • g
  • g
  • g
  • g

Enterprise

  • g
  • g
  • g
  • g

Product catalog

  • Taxes

  • Currencies

  • Product properties

  • Measurement

Bitrix24.CRM

  • g
  • g
  • g
  • g

Business

  • g
  • g
  • g
  • g

Enterprise

  • g
  • g
  • g
  • g

CRM website forms and chat widget

  • Active website forms

  • Public form/chat page

  • Website widget

  • Remove ``Powered by Bitrix24`` branding

Plus

  • Unlimited
  • g
  • g
  • g

Standard

  • Unlimited
  • g
  • g
  • g

Professional

  • Unlimited
  • g
  • g
  • g

CRM Automation

  • Triggers

  • Rules for leads

  • Rules for deals

  • Webhooks

  • Custom rules

  • Business Process designer

Bitrix24.CRM

  • g
  • g
  • g
  • g
  • g
  • g

Business

  • g
  • g
  • g
  • g
  • g
  • g

Enterprise

  • g
  • g
  • g
  • g
  • g
  • g

Reports

  • Preconfigured reports

  • Custom report builder

Bitrix24.CRM

  • g
  • g

Business

  • g
  • g

Enterprise

  • g
  • g

CRM Access rights

  • Role based access rights

  • CRM access log

Bitrix24.CRM

  • g
  • g

Business

  • g
  • g

Enterprise

  • g
  • g

Marketing

  • Bulk emails

  • Bulk SMS

  • Voice broadcasting

  • Bulk messaging (Open channels)

  • Retargeting in Ad Networks

  • Rest API

Bitrix24.CRM

  • g
  • g
  • g
  • g
  • g
  • g

Business

  • g
  • g
  • g
  • g
  • g
  • g

Enterprise

  • g
  • g
  • g
  • g
  • g
  • g

Integrated telephony

  • Phone number rental limit

  • Display own number in caller ID.

  • Connect PBX via Rest API

  • Connect PBX via SIP-connector

  • Inbound/Outbound lines

  • Call routing

  • Call transfer

  • VoIP phone sets

  • Call intercepts

  • Internal extensions

  • Workhour settings

  • Voicemail and greetings

  • Call recording

  • Telephony access rights

  • Automatic dialer

  • IVR (voice menu)

  • Call quality evaluation

  • Queue groups

  • Queue group size

  • Call to all distribution mode

  • Call source tracking

Bitrix24.CRM

  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • Unlimited
  • g
  • g
  • g
  • g
  • Unlimited
  • Unlimited
  • g
  • g

Business

  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • Unlimited
  • g
  • g
  • g
  • g
  • Unlimited
  • Unlimited
  • g
  • g

Enterprise

  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • Unlimited
  • g
  • g
  • g
  • g
  • Unlimited
  • Unlimited
  • g
  • g

Additional CRM features

  • Extended duplicate search

  • Channels

  • Social networks and mobile messengers

  • Save to CRM

  • Routing

  • Workhour settings

  • Conversation transfer between employees

  • Conversation transfer between channels

  • Greetings and automatic replies

  • Contact information capture

  • Canned replies

  • Website

  • Route chat to all distribution mode

  • Client conversation rating

  • Open channel access rights

Bitrix24.CRM

  • g
  • Unlimited
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • Unlimited
  • g
  • g
  • g

Business

  • g
  • Unlimited
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • Unlimited
  • g
  • g
  • g

Enterprise

  • g
  • Unlimited
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • Unlimited
  • g
  • g
  • g

Sites and landing pages

Sites and landing pages

  • Online storage

  • Sites

  • Web pages

  • Use own domain name

  • Site templates

  • Copy web pages

  • Google Analytics

  • Google Maps

  • CRM website forms

  • Live chat widget

  • Callback request form

Bitrix24.CRM

  • 10
  • unlimited
  • unlimited
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g

Business

  • 100
  • unlimited
  • unlimited
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g

Enterprise

  • unlimited
  • unlimited
  • unlimited
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g